Privacy Policy

Last updated: November 2026

Pistons.AE (“we”, “our”, or “us”) operates the website pistons.ae. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, including:

• Name and email address when you create an account
• Profile information such as your emirate and phone number
• Car listing details including photos, description, and pricing
• Messages sent through our platform
• Forum posts, community activity, and garage reviews

We also automatically collect certain information when you use our site, including your IP address, browser type, pages visited, device information, and the website, app or link that brought you to Pistons.AE.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Display your car, parts, and garage listings to other users
• Enable communication between buyers and sellers
• Operate the Pistons Forums and community features
• Send you notifications about your listings and account activity
• Help dealers match photos to the right car when they add photos in bulk, and read the stock spreadsheets they upload
• Improve our platform and user experience
• Comply with legal obligations under UAE law

3. Social Login

If you choose to sign in using Google, Facebook, Apple, or another social login provider, we receive basic profile information from that provider (such as your name and email address) in accordance with their privacy policies. We do not receive or store your social media passwords.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Other users — your listing details, profile name, and emirate are visible to other users of the platform
• Service providers — third parties who help us operate the platform (hosting, email delivery, analytics)
• AI photo recognition — if you are a dealer and use “Add photos to many cars” in the bulk editor, small previews of some of the photos you choose, together with basic details of your own car listings (year, make, model, colour, stock number, VIN and price), are sent to Anthropic, the provider of the Claude AI model, so it can suggest which of your cars the photos show. This only happens when you use that tool. Anthropic processes this information to give us that suggestion, and it is not shown to other users.
• AI spreadsheet reading — if you are a dealer and upload your own stock spreadsheet in Bulk upload (rather than our template), the column names and the first few rows of the sheet (with email addresses removed), and any cells that describe a car in one line such as “2021 Toyota Land Cruiser GXR”, are sent to Anthropic so it can suggest which column is which and split those descriptions into year, make, model and trim. You check the result before anything is saved. Anthropic processes this information to give us that suggestion, and it is not shown to other users.
• Legal authorities — if required by UAE law or to protect our rights

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us at hello@pistons.ae.

6. Cookies

We use cookies to keep you logged in, remember your preferences, and understand how users interact with our platform. These include:

• Sign-in and preference cookies, which keep you logged in and remember settings such as filters.
• Analytics cookies from Google Analytics and PostHog, which tell us how many people visit, which pages they use and roughly where they are. We use this to improve the site.
• Source cookies (pst_ft and pst_lt), set by Pistons.AE itself. They record how you first found us and how you most recently arrived from another site: the website, search engine, app or campaign link that referred you, the first page you visited and the date. They are kept for up to six months. If you create an account, this information is saved with your account so we can see which channels bring new members. It is used only for that purpose and is never sold or shared.

You can control or delete cookies through your browser settings, though disabling them may affect site functionality.

7. Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is completely secure.

8. Children’s Privacy

Pistons.AE is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

9. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at hello@pistons.ae.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: hello@pistons.ae
Website: pistons.ae